Builder serves many customers from the same system, so keeping everyone's information strictly separate is essential. Here is how that works, without the jargon.

The short version

  • Every piece of information is stamped with the customer it belongs to.
  • When you are logged in, the system only ever shows you information stamped with your account, it is enforced at the deepest level, not just hidden in the interface.
  • This safeguard sits below the app itself, so even an accidental coding mistake cannot leak one customer's data to another.
  • Our own staff can only reach your account through a separate, restricted path, and every time they do, it is recorded.

Independent testing

Outside security experts test these protections every year. Their reports are available to enterprise customers on request.